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Huge queue... - Kurt's Life (or lack thereof) [entries|archive|friends|userinfo]
Kurt Onstad

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Huge queue... [Nov. 15th, 2000|04:03 pm]
Kurt Onstad
Ick. Never getting off the phone today...Right now there are 171 people waiting for help, with an average wait time of 25:44...We think of it as being bad, when that a.w.t. gets to 10 minutes or so...Bleh.

Kurt Onstad
In the middle of helping one of those customers right now.