I found out the last day I was at work that headphones and music are kind of allowed. If someone tells us to stop, we have to, but we won't get punished. Okay...So, I brought in my headphones and a few CDs. But, by the time I remembered the new policy, I was already sitting at a station with no CD drive...Oops. Maybe tomorrow.
Changing subjects...Argh! I have a customer who keeps asking new questions before I get a chance to answer their last one...How do you deal with that?